Call system for wellness practices
The line that holds the next appointment.
Point the studio number at Terri. It answers live, holds the next appointment, and transfers anything that is actually clinical.
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What the line does for a wellness floor
Spas, salons, studios, and dental-adjacent appointment desks. Administrative booking, not clinical advice.
- Holds the next appointment New clients and returning ones. Terri books the service, the provider if you name one, and a time — then the confirmation goes out instead of a voicemail they will not return.
- Answers membership and class questions Class times, membership terms you publish, late-cancel windows, parking, and whether you are taking new clients. Desk staff stay on check-in instead of the phone.
- Covers the hours the desk is empty Evenings and Sundays are when people book self-care. Terri answers at the same monthly rate and puts them on the calendar before they try the studio down the street.
- Moves and running-late calls Moves, no-shows, and running-late calls. The churn that used to sit on a mobile at the front desk during a treatment.
What always reaches a person
The line is a call system for the desk. It does not give treatment advice.
- Anything clinical A reaction to a treatment, a pain or medical question, a medspa consult that needs a clinician, or anyone in distress. Transfer immediately.
- Money and manager requests A membership dispute, a refund, or a caller who wants a manager. Terri does not argue policy it was not given.
Frequently asked questions
Can Terri book a spa or studio appointment?
Yes. Terri books, moves, and confirms against the schedule you give it — same calendar whether the client called or used your public /book page.
What questions can the line answer?
Membership terms you publish, class times, late-cancel rules, parking, and whether you are taking new clients. The questions the front desk already answers between check-ins.
Which wellness calls should reach a person?
Anything medical or injurious: a reaction to a treatment, a pain question, a medspa clinical consult, or a caller in distress. Those transfer. Booking a facial does not.
Does Terri cover evenings and weekends?
After hours is when most self-care bookings happen. Nights and weekends cost the same monthly rate. The caller who would have booked the studio down the street gets a live hold on your calendar.
Three plans. Same line.
Every plan includes a dedicated number and voice usage credit.
- Starter $49.00 / month. For one person delegating everyday phone work. Includes $25.00 of usage credit each month. Start subscription
- Pro $199.00 / month. For heavier personal or professional call volume. Includes $100.00 of usage credit each month. Start subscription
- Scale $499.00 / month. For call centers and high-volume teams that need a designed agent. Includes $300.00 of usage credit each month. Contact sales
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