A call system designed for your floor

We write the inbound phone line — hours, greeting, overflow or after-hours, and who to transfer to.

You send the brief Call volume, hours, greeting, and the numbers people should reach.
We design the agent We turn that brief into a live inbound identity with transfer numbers already set.
You pay and we go live Subscribe to Scale. First calls go to your floor, not a generic prompt.

This is a designed inbound voice agent. It is not an ACD, workforce manager, or a BAA product.

Self-serve for your business

Create an account, verify your phone, write the instructions. Your verified mobile is the transfer destination when a caller needs a person.

Start your Terri

Designed agent for call centers

We write the inbound agent for your floor — hours, greeting, overflow or after-hours, and who to transfer to. Scale includes dedicated onboarding. Not an ACD.

Talk to us about a designed agent

Starter $49.00 / month. For one person delegating everyday phone work. Includes $25.00 of usage credit each month. Start subscription
Pro $199.00 / month. For heavier personal or professional call volume. Includes $100.00 of usage credit each month. Start subscription
Scale $499.00 / month. For call centers and high-volume teams that need a designed agent. Includes $300.00 of usage credit each month. Contact sales

Frequently asked questions

What is the difference between self-serve and a designed call-center agent?

Starter and Pro are self-serve: you write the instructions, Terri transfers to your verified phone. Scale is a designed agent for the floor. Both answer live. Neither is an ACD, workforce manager, or HIPAA BAA product.

How is a call system different from an answering service?

The line answers and holds a real conversation. An answering service puts a person on the call and bills by the minute; Terri answers instantly, never queues, and costs a flat monthly price.

Does Terri answer calls after hours?

Yes. Nights and holidays cost the same as business hours. Most businesses start with after-hours only, then widen it.

Can Terri transfer a call to me?

Yes. When a call needs judgment, Terri transfers to your verified number. If it cannot check something, it says so and stops.

Do I need to be technical to set this up?

No. Enter your phone and email, verify with the call Terri places, and describe how you want calls handled in plain English.

Can Terri book appointments?

Terri can call a business and complete a booking over the phone. Callers can also hold a time on the same schedule at your public /book page and get a confirmation email with a link to change it. Connected calendar tools can provide availability during the call.

Does Terri send text messages?

Terri supports SMS only for account and support conversations and owner-requested conversational messages. To opt in, text START to +12197322468. Reply STOP to cancel or HELP for help.

Can Terri call other businesses and get through their phone menus?

Yes. Terri listens through phone menus, uses the keypad, and waits on hold without talking to the hold music — then picks up the moment a person arrives.

Do I get my own phone number?

When you subscribe, we provision a dedicated local voice number for your Terri. It stays attached to your active subscription.

Do I get transcripts of my calls?

Yes, subject to your retention settings and your state's consent rules. You decide how long transcripts and audio are kept.

How does billing work?

You pay a monthly subscription with included usage credit. Additional call, speech, and tool usage is metered and itemized at provider cost.

Does Terri depend on Twilio?

Yes. Twilio provides phone connectivity and the dedicated local number Terri uses for inbound and outbound calls.

How fast does the agent respond?

Terri uses a realtime voice connection so responses begin quickly and interruptions feel conversational.