Answering service cost calculator

Set your own minutes, rate, and job value below. Nothing is submitted anywhere — every figure recalculates as you move a slider.

What it costs to staff the line

A person on the phone, loaded hourly, times the hours you need covered.

At $20 an hour and 30 hours a week, staffing the line is about $2,600 a month ($31,200 a year).

What a live answering service costs

Typical answering services bill $1 to $3 a minute. Set weekly minutes and the rate.

At 40 minutes a week and $1.50 a minute, a live answering service is about $260 a month ($3,120 a year). Starter is $49 a month plus usage at cost.

What unanswered calls can cost

Voicemail loses some of the callers who would have booked. Move the assumptions.

At 8 missed calls a week, 25% who would have booked, and $180 a job, that is about $1,560 a month ($18,720 a year).

Estimate only. An answering service bills by the minute; Terri is a flat monthly price plus usage at provider cost against the included credit. Actual recovered revenue depends on call volume, lead quality, and whether you have room to take the work.

Run these numbers with your own minutes, rate, and job value.

What this assumes

See Terri's plans · Read the full cost breakdown

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